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Fintech2020-2021

Mobile Banking App

Designed a secure and high-performance mobile banking application focusing on Core Web Vitals optimization and exceptional user experience, achieving 85% user satisfaction.

Mobile Banking App

Duration

12 months

Team

3 designers, 5 developers, 1 security specialist

Role

Lead Mobile UX Designer

Category

Fintech

The Challenge

Balancing security requirements with usability while ensuring optimal performance on various mobile devices and network conditions.

The Solution

Implemented performance-first design approach with optimized loading patterns, progressive enhancement, and intuitive security features that don't compromise user experience.

AI Insights Showcase Guide

Portfolio Slots

  • Mobile-first financial application where performance metrics were critical for user trust
  • Progressive Web App features with offline capability and fast loading times
  • Security-focused UX design balancing protection with usability

Implementation Guide

1
Display comprehensive performance metrics including Core Web Vitals scores
2
Showcase UX improvements with user feedback and satisfaction analytics
3
Explain performance optimization strategies and technical design decisions
4
Include loading time improvements and their impact on user engagement

Performance Optimization Features

Optimized image loading with WebP format and lazy loading
Critical CSS and above-the-fold content prioritization
Service worker implementation for offline functionality
Progressive enhancement for low-bandwidth scenarios

Design Process

1

Research & Discovery

Conducted extensive user interviews, analyzed existing workflows, and identified key pain points through stakeholder feedback and usability testing sessions.

  • 15 user interviews
  • Workflow analysis
  • Competitive audit
Research Process
2

Wireframing & Information Architecture

Wireframes

Created low-fidelity wireframes to map out the user journey, restructured information architecture, and defined key user flows for optimal task completion.

  • User flow optimization
  • Information architecture
  • Navigation structure
3

Visual Design & Prototyping

Developed high-fidelity designs with a cohesive visual system, created interactive prototypes for user testing, and refined the interface based on feedback.

  • Visual design system
  • Interactive prototypes
  • User feedback integration
Visual Design

Before & After

Before

Before

Complex interface with poor usability and outdated design patterns

After

After

Clean, intuitive interface with improved workflows and modern design

Results & Impact

85%
User Satisfaction
1.2s
Load Time
95/100
Core Web Vitals
96%
Task Success Rate

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