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Healthcare UI/UX2023-2024

Pet Hospital System Evolution

A comprehensive redesign of a veterinary hospital management system, transforming complex workflows into an intuitive and efficient user experience that improved operational efficiency by 40%.

Pet Hospital System Evolution

Duration

8 months

Team

3 designers, 4 developers

Role

Lead UI/UX Designer

Category

Healthcare UI/UX

The Challenge

The existing system had complex navigation, inefficient appointment scheduling, and poor data visualization, leading to staff frustration and reduced productivity.

The Solution

Through extensive user research and iterative design, we created a streamlined interface with improved information architecture, intuitive workflows, and enhanced data presentation.

AI Insights Showcase Guide

Portfolio Slots

  • Healthcare system design with focus on diverse user needs (veterinarians, assistants, receptionists)
  • Accessibility features for users with different technical skill levels
  • Cultural considerations for multi-language support in medical terminology

Implementation Guide

1
Demonstrated WCAG 2.1 AA compliance for accessibility standards
2
Showed user testing with veterinary staff of varying technical backgrounds
3
Illustrated multi-language interface adaptations for medical terms
4
Highlighted color contrast optimization for users with visual impairments

Inclusive Design Features

Screen reader compatibility for visually impaired users
Keyboard navigation support for motor-impaired users
High contrast mode for users with visual difficulties
Multi-language support for diverse veterinary teams

Design Process

1

Research & Discovery

Conducted extensive user interviews, analyzed existing workflows, and identified key pain points through stakeholder feedback and usability testing sessions.

  • 15 user interviews
  • Workflow analysis
  • Competitive audit
Research Process
2

Wireframing & Information Architecture

Wireframes

Created low-fidelity wireframes to map out the user journey, restructured information architecture, and defined key user flows for optimal task completion.

  • User flow optimization
  • Information architecture
  • Navigation structure
3

Visual Design & Prototyping

Developed high-fidelity designs with a cohesive visual system, created interactive prototypes for user testing, and refined the interface based on feedback.

  • Visual design system
  • Interactive prototypes
  • User feedback integration
Visual Design

Before & After

Before

Before

Complex interface with poor usability and outdated design patterns

After

After

Clean, intuitive interface with improved workflows and modern design

Results & Impact

40%
Efficiency Improvement
92%
User Satisfaction
-60%
Task Completion Time
75%
Training Time Reduction

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